Service Offerings and Agreements
Released: 07-29-2014
Level: Beginner
Price: $ 0
Certificate: Must pass final exam in score over 70%
Table of Contents
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Description

This module is for professionals involved with (commercial) offers and agreements for IT Service Management. Proper Service Level Agreements (SLAs) and contracts with suppliers prevent misunderstandings and ensure a smooth and timely delivery of services.

Price
1 hour: $ 0
1 Month: $ 1
3 Months: $ 2
Teacher

Courses by this teacher

Name Level Release Date
Security Foundation (ISO 27002) 07-29-2014
Information Security Management Expert 07-29-2014
Service Offerings and Agreements 07-29-2014
Operation, Support and Analysis 07-29-2014
Release, Control and Validation 08-22-2014
PRINCE2® Foundation 07-29-2014
PRINCE2® Practitioner 07-29-2014
Service Strategy 07-29-2014
Service Design 07-29-2014
Service Transition 07-29-2014
Service Operations 07-29-2014
Continual Service Improvment 07-29-2014
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